SimSpace Privacy Policy

Welcome to the website (the "Site") of SimSpace Corporation ("SimSpace", "we", "us" and/or "our"). This Privacy Policy sets forth SimSpace's policy with respect to information that is collected from Site visitors.

INFORMATION WE COLLECT

“Personal Data” is information that identifies a natural person.

Information You Give to Us. When you interact with us through the Site, we may collect the following Personal Data and other information from you:

  • Name
  • Contact information (email, phone number)
  • Payment information
  • Account username & password
  • Company name, title, and job function


Information We Collect Automatically. When you interact with the Site, we receive and store certain non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to identify you specifically. We may store such information itself, or such information may be included in databases owned and maintained by our affiliates, agents, or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

Aggregated Personal Data. In an ongoing effort to better understand and serve our users, we often conduct research on its customer demographics, interests, and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents, and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION

We use the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. If you provide Personal Data in order to obtain access to the SimSpace services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services.

SimSpace and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users, and to improve the SimSpace services.

If SimSpace intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION

SimSpace does not sell your Personal Data. There are certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

  • Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets.
  • Related Companies. We may share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
  • Agents, Consultants, and Related Third Parties. SimSpace sometimes hires other companies to perform certain business-related functions on behalf of SimSpace. Examples of such functions include mailing information, maintaining databases, and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Legal Requirements. SimSpace may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SimSpace, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.


YOUR CHOICES

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain SimSpace services.

RETENTION AND MODIFICATION OF YOUR PERSONAL INFORMATION

You can correct, update, or remove your Personal Data if it changes by updating your account. You can delete your account through your account preferences.

If you choose to delete Personal Data from your account or you delete your account entirely, please note that we may not be able to completely remove your Personal Data from our systems in certain circumstances. For example, we may retain your Personal Data for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, if required by law, or as retained in our data backup systems or cached or archived pages. All of your Personal Data that we keep will continue to be subject to the terms of this Privacy Policy to which you have previously agreed.

MARKETING COMMUNICATIONS

You have the right at any time to prevent us from contacting you for marketing purposes. You can opt-out of promotional communications by following the unsubscribe instructions provided in each promotional email that we send to you. We may continue to send you administrative emails; for example, periodic updates to our Privacy Policy, even if you indicate that you no longer wish to receive promotional emails from us.

COOKIES

In operating this Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notifications when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.

USERS OUTSIDE OF THE UNITED STATES

The Site is hosted in the United States and is governed by United States law. If you are accessing the Site from outside the United States, please be aware that your Personal Data may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.

CHILDREN

SimSpace does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to SimSpace through this Site, please contact us, and we will endeavor to delete that information from our databases.

LINKS TO OTHER WEBSITES

This Privacy Policy applies only to the Site. This Site may contain links to other websites not operated or controlled by SimSpace (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from this Site do not imply that SimSpace endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

SECURITY

SimSpace takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from this Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to SimSpace via the Internet.

CALIFORNIA COMPLIANCE

Consumer Rights Notice. Under California Civil Code Section 1789.3, SimSpace is required to provide California residents with the following specific consumer rights information:

  • This Site is owned and operated by SimSpace Corporation.
  • Unless otherwise expressly stated, this website is provided without charge.

To file a complaint regarding this website or to receive further information regarding the use of this website, please contact us via email at info@simspace.com or send us a letter at the mailing address listed below. You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.

Do Not Track. The Services currently do not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Notice whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

CHANGES TO THIS PRIVACY POLICY

The Site and our business may change from time to time. As a result, it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated below. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

ACCESS TO INFORMATION; CONTACTING US

If you have any questions or would like further clarification about the Site, any of our products or services, or this Privacy Policy, please e-mail us at info@simspace.com or write to 320 Congress St #7, Boston, MA 02210.

This Privacy Policy was last updated on December 3, 2021.